Hospitality operations, without the spreadsheet juggling

From invitation to event day, keep every guest in the right place.

SGEM Hospitality Planner brings invitations, RSVPs, guest details, seating, accessibility, dietary requirements and event-day check-in into one straightforward system.

Built around real hospitality workflows Role-based access Mobile friendly
Hospitality Dashboard
142Accepted
18Awaiting RSVP
12Tables
Upcoming event
Matchday HospitalitySaturday · Main Lounge
Open
Seating progress
Unallocated9
Conflicts0
SPORTS CLUBSSTADIUMSHOSPITALITY TEAMSEVENT COMPANIESAWARDS & FUNCTIONS
One operational view

Everything your hospitality team needs, without passing five spreadsheets around.

Use the parts you need for a simple event, or run the full workflow for large hospitality operations.

01

People & invitations

Maintain a reusable people directory, bulk-import contacts, create invitations and control guest allowances.

02

Private RSVP links

Guests accept or decline online and provide plus-one details, car registrations and event requirements.

03

Dietary & accessibility

Record event-specific information and, where appropriate, retain permanent requirements for future invitations.

04

Table allocation

See unallocated and allocated guests clearly, move parties between tables and manage table hosts.

05

Seating rules

Support must-sit-together and must-sit-apart rules, capacity checks and conflict warnings.

06

Event-day check-in

Use a mobile-friendly operational view to find guests quickly and record arrivals on the day.

07

Event packs & reports

Produce guest lists, seating information, car registrations and operational event packs from one source of truth.

08

Audit & control

Role-based access, login history, audit trails, backups and administrative controls help keep the system governed.

More than a seating planner

Built for organisations managing guests, hospitality, tables and events.

From matchday hospitality to weddings and awards dinners, the same challenge appears again and again: knowing who is attending, who they are bringing, what they require and where everybody needs to be.

Sports & Stadiums

Cricket, football, rugby, golf, racing, tennis and motorsport hospitality.

Sponsors · Directors · VIPs · Members · Players · Guests

Weddings & Celebrations

Wedding venues and planners can manage RSVPs, tables, families, dietary requirements and accessibility needs.

Weddings · Receptions · Private celebrations

Hotels & Event Venues

Manage guest lists and table plans across banqueting, private dining and hospitality events.

Hotels · Country houses · Banqueting suites · Restaurants

Event & Hospitality Companies

Run multiple client events with one structured process from invitation through to event-day check-in.

Event agencies · Caterers · Hospitality providers

Corporate Events

Coordinate executives, clients, sponsors, hosts and attendees at formal corporate functions.

Awards · Dinners · Conferences · Launches · Receptions

Charities & Membership Organisations

Manage donors, corporate tables, members, hosts and VIP guests without relying on disconnected spreadsheets.

Gala dinners · Fundraisers · Clubs · Associations

Education & Alumni

Support formal dinners, alumni functions, fundraising events, prize giving and awards evenings.

Schools · Universities · Alumni organisations

Civic & Formal Events

Plan formal occasions where guest categories, hosts, seating precedence and special requirements matter.

Civic receptions · Livery events · Formal dinners

Awards & Gala Events

Bring nominees, presenters, sponsors, VIPs and hosted tables together in one operational plan.

Awards ceremonies · Galas · Presentation evenings

Entertainment & VIP Hospitality

Manage invited guests and hospitality at launches, premieres, festivals and entertainment events.

VIP lounges · Premieres · Festivals · Sponsor events
Running a seated or hosted event?

If you need to manage invitations, guests, tables, requirements and event-day information, the platform can be configured around your operation.

Talk to us about your event
Simple workflow

Set up the event. Invite people. Seat them. Run the day.

1

Create the event

Set the date, venue, tables, capacity and event type.

2

Invite your guests

Select existing contacts or import in bulk, then send private RSVP links.

3

Manage responses

Track acceptances, declines, plus-ones and special requirements as they arrive.

4

Build the plan

Allocate parties to tables, nominate hosts and resolve any seating conflicts.

5

Run the event

Finalise the plan, export operational information and check guests in on the day.

Designed for real changes

Because guest lists never stay still.

Someone declines. A plus-one changes. A guest calls with a new allergy. A table host moves. The planner is designed for those everyday changes without rebuilding your spreadsheet from scratch.

  • Move or unallocate a whole party
  • Update accepted guests after RSVP
  • Carry permanent requirements into future invitations
  • Keep temporary requirements specific to one event
  • Re-open controlled events when authorised
Table 28 / 10
SC
Sarah CollinsCEO guest
Table 2
JM
James MorganGuest of Sarah Collins
Table 2
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Alex PatelVIP
Table 2
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Dietary noteRequirement recorded
Review
Control without complexity

Give each person only the access they need.

SuperAdmin

System-wide control, branding, users, audit, backups, maintenance and configuration.

Admin

Run events, manage people, invitations, RSVPs, seating, check-in and event-day operations.

Read Only

View the information needed operationally without changing event or guest data.

Configured around your operation

Your branding. Your event types. Your workflow.

The platform can be configured for the way your organisation actually works — whether that is matchday hospitality, sponsor events, awards dinners or a mixture of them all.

Talk to SGEM
See it working

Book a short demonstration.

The quickest way to understand the planner is to see a complete event go from invitation through to seating and check-in.

Tell us a little about your organisation and current hospitality process and we can show the areas most relevant to you.

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